Every Divyanta box is checked with care before it leaves us, and packed to travel safely to your door. But if something goes wrong along the way, we will make it right.
If your order arrives damaged, simply reach out to us within 48 hours of delivery with a photo or short video of the damage, and we will send you a fresh replacement — no cost, no hassle.
Because incense is a personal, consumable product made fresh for you, we are unable to accept returns or refunds once it has been delivered. We hope you understand — this simply lets us keep every product pure, sealed, and made only for the person it is going to. If you are ever unsure which variant to choose, message us before ordering and we will happily help you find the right one.